Refund & Return Policy
We are committed to delivering genuine, high-quality products. Your satisfaction is our priority, and we stand behind the quality of every item we sell.
Eligibility for Return / Refund
Returns, replacements, or refunds will ONLY be accepted in the following cases:
- Wrong Product: You received a product different from what you ordered
- Damaged or Defective: The product is damaged, broken, or defective upon delivery
- Missing Parts: Any part or accessory of the product is missing
No return, replacement, or refund will be accepted for any other reasons.
Non-Returnable Conditions
Returns will NOT be accepted in the following situations:
- Customer does not like the product after receiving it
- Product was ordered by mistake or change of mind
- Minor color or size differences due to screen variations
- Product has been used, opened, or damaged by the customer
- Product packaging or tags have been removed or damaged
Return Process
To initiate a return request, please follow these steps:
- Timeline: Contact us within 24-48 hours of delivery
- Required Information: Provide your Order ID and clear photos/videos of the product showing the issue
- Verification: Our team will verify your request and approve it if it meets the eligibility criteria
Replacement / Refund Process
Once your return request is approved:
- Replacement: A replacement product will be sent to you, OR
- Refund: A full refund will be processed to your original payment method
- Timeline: Refunds typically take 5-7 business days to reflect in your account
Important Note: We sell only genuine and quality-checked products. Returns are accepted only in the valid cases mentioned above to ensure fairness for all customers.
Need Help?
If you have any questions or need assistance with a return, please contact our support team:
Email: ChouhanBrothers25@gmail.com
Phone: 8114465588
